How To Design Custom Jewelry Online

How To Design Custom Jewelry Online
Table of Contents

FAQS

Each ring is handcrafted at the time of purchase. When you select a center stone and setting, you will see a Computer-aided design of your design (with the general shape of your center stone) If there are any recently purchased ring videos we have to share, that will be available for you as well. Please keep in mind that the CAD shown and recently purchased videos are not representative of your exact ring and center stone details.

Yes! Our customer service team is happy to assist with exchange requests before your design has shipped if you have a change of heart. Keep in mind that any changes to the setting or even just the center stone will require the production process to start over, so be prepared to wait a little longer for your order to ship. Fully custom designs are non-refundable and once the order starts production, we are limited to what changes can be made.

 

Additionally, changes to engravings or ring sizes may also delay an order beyond the original projected completion date.

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